terms and condition

Terms & Conditions

Welcome to VELUNA. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. We reserve the right to update or change these Terms & Conditions at any time without prior notice.

2. Products & Information

All products are intended for external use only unless otherwise stated. While we strive to display accurate product descriptions, ingredients, and images, we do not guarantee that all information is error-free. Results may vary depending on individual skin type and usage.

3. Pricing & Payments

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payment must be completed in full before orders are processed and shipped.

4. Orders & Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5. Shipping & Delivery

Shipping times provided are estimates and not guaranteed. VELUNA is not responsible for delays caused by shipping carriers, customs, or incorrect address information provided by the customer.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of VELUNA and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

9. User Conduct

You agree not to use this website for any unlawful purpose or in a way that may harm, disrupt, or misuse our services or reputation.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United State.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
support@cozyluxs.com